Lock Haven Glennon Health Services

Self Care Handouts

• Abdominal and Urinary Problems
• COVID-19
• Ear, Nose and Throat Problems
• Eye Symptoms
• Lice
• Mental Health Problems
• Mpox (formerly monkeypox)
• Musculoskeletal Problems
• Neurologic Problems
• Skin Problems
• Sore Throat
• Upper Respiratory Symptoms
• Vaginal Symptoms
• Vomiting/Diarrhea

Self Care Unit Contains

• Tylenol (Acetaminophen) - by request at front desk
• Antibiotic ointment
• Adhesive bandages
• Condoms (limit 2 per student visit)

The FREE Self-Care Unit is still available for your convenience.

Web Portal (Medical Record)

• The Web Portal is where you will find access to your secure on-campus medical record and is used for completing required medical forms, viewing and printing copies of your billing statements and immunizations and messaging the health center staff.

•  For detailed instructions on how to log in and access your Web Portal, please open the tab below “How to Access the Web Portal (Medical Record)”

Having difficulty accessing the Web Portal?

• Especially MAC users, try using Firefox, Internet Explorer or Google Chrome.
• Please allow 7 to 10 days after payment of your deposit of acceptance before trying to access your web portal.

WEB PORTAL LOGIN

A fee will be charged for On-site prescription medications and treatments, On-site lab testing, TST testing and immunizations

Make a Student Health Center Payment

• Click “Student Health Center Payment”
• Click “Health Center Payment” product
• Enter payment amount
• Click “Add to Cart”
• Click “Checkout”  (there are no promotional codes)
• Enter Buyer Information: Student First and Last Name, CU ID#, Date of Birth and Email Address.
• Click “Continue”
• Do not register, enter email and Check out as Guest

OR...

• Enter your email address (for receipt purposes) and select “Checkout as Guest”
• Enter Payment Method and required Information
• Click “Continue” (payment can be made with credit/debit card)
• Review Order (Window will appear - contact information can be edited at this time).
• Click on “Submit Order”
• Order Receipt will display and can be printed and an email is generated.
• Print email for your records.

• Clinical Services and Testing
• Same-day appointments with Physician Assistant
• Acute illness/injury care
• Physical exams
• Convenient on-site prescription medications
• Depo-Provera and Administration
• X-ray and Lab referrals
• Suture/Staple removal
• On-site Lab tests:
  • Rapid Covid-19
  • Rapid Strep Screen
  • Urine Pregnancy
  • Rapid Flu A/B
  • TB (TST) skin testing

• If you are ill and unable to attend your classes, please read and follow the Course Syllabus regarding class absence policy.
• If a professor requires documentation for your illness absence, call the Glennon LH health service on the same day you missed your class. We will provide further direction.
• After an evaluation with Glennon LH health service medical staff, the student may request a “Verification of Visit”
• If you are evaluated by a medical provider outside of the Glennon LH health service, ask for a “doctor’s note” to show to your professors.

Extended Medical Illness (EMI)

• An EMI is a formal notice sent over CU Succeed by the Glennon LH health service staff if three (3) or more consecutive days of missed classes are due to an illness or injury.
• Contact the Glennon LH health service for more information.

Glennon LH health services will not give out any information regarding your medical situation to anyone: family, professors, friends, or even other health care facilities, without your written consent. Professors may not call Glennon LH health services to obtain any information on your medical absence. Please refer to the CU Notice of Privacy Practices document in your Web Portal for more information.

Student Support Offices

• Counseling Office
• Dean of Students
• University Disability Services (UDS)

Student Wellbeing and Health Promotion

• Health and Wellness
• Success Center
• LGBTQA Resource Center
• Women’s Resource Center

Alcohol and Other Drug (AOD) Prevention and Intervention Services

• AOD (Alcohol and Other Drugs)

Home Medication Management

• The Student Health Center does not store or administer personal medications.
• The Student Health Center will not accept mailed packages or medications that belong to students.

Mailing medications to campus

• Use Fed Ex, UPS, USPS, DHL, etc.
• The Mail room is open Monday-Friday from 8 a.m. - 4 p.m. and is located in the Hursh-Nevil Building, behind the Durrwachter Alumni Center. For any questions concerning mail, please feel call the University Mail room at 570-484-2223. 
• Please note that if you track a package through USPS, the delivery confirmation occurs when the mail reaches the Lock Haven Post Office, which can be 1-2 days before it reaches our campus

Address packages as follows:

Student Name
Lock Haven University
Hall Name, Room # and Box#
401 N. Fairview Street
Lock Haven, PA 17745

If signature is required, the Mail Room will sign for the package.

• When the package arrives to the Mail Room, the student will receive an email notification from Digital Doorman, the package delivery notification system.
• Once the student receives this notice, they must go to the University Mail Room to pick up their package.

Special Note

• The Mail Room is closed on weekends and holidays.
• Refrigeration services are not available.

Storage of Refrigerated Medications (i.e. injectables, insulin)

• To store refrigerated medication in your room, special permission is required. Please contact the Disability Services office via email at disabilityservices@commonwealthu.edu or by phone at 570-484-2665.

• Geisinger Convenient Care Lock Haven
• Geisinger Medical Clinic Lock Haven
• Local Pharmacies
• UPMC Outpatient Centers
• UPMC Outpatient Emergency Department

Need a copy of your medical records or medical information sent to another facility? 

Please read the following information carefully:

• Per PA State Law, medical records are kept for a minimum of seven (7) years from the last encounter date before they are destroyed.
• Current students may view and print a copy of your immunization record via — Health Center Web Portal.
• In order to release your medical records, you must complete the Medical Records Release Form (* This form is not intended to be used as a blanket release form).
• Fax for Glennon Health Services is 570-484-2522

CU-Lock Haven Health Services

Lock Haven University Health Services
401 N. Fairview Street
Lock Haven, PA 17745

Questions? Please call the Glennon LH Health Services at 570-484-2276

Medical Director

Dr. Sarah McElroy

Physician Assistant

Marilyne Louis Physician Assistant Certified PA-C

Nurse

 Lori Krick LPN

Clerical Staff

Tammy Shuey